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How pick3va Handles Your Personal Information

When you open an account at pick3va, you share information with us — and we take that seriously. This policy lays out exactly what we collect, why we collect it, and how you can access, correct, or remove it.

Account data handled securelyPayPal, Venmo, Play+ payment info protectedYour rights, clearly statedContact us anytime to request changes
pick3va How pick3va Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Privacy

Questions about your data, requests to correct your information, or a formal deletion request — all of these go to our support team. We respond to privacy-related messages as a priority. You do not need to explain why you are asking; your right to access your own account data is built into how we operate.

Email Support Send privacy requests to our support email address listed in your account dashboard. We aim to acknowledge requests within two business days and resolve them within 30 days.
Live Chat Open the live chat widget from any page on pick3va. Our support agents can log your privacy request and escalate it to the data team on your behalf.
Account Settings Some data updates — like changing your email address or linked PayPal account — can be made directly in your account settings without contacting support.
DATA PRACTICES WE STAND BY

Security, Cookies, Retention, and Your Controls

We have built our data handling around a straightforward principle: collect what we need, protect it properly, and give you real control over it. Here is what that looks like in practice across the four areas that matter most to your account.

Account Security Account access is protected by password authentication and session-based security checks. Unusual login patterns — such as a new device or a new location — may trigger a verification step before access is granted.
Cookies and Tracking We use cookies to keep you logged in, remember your payment method preference, and measure which features get used. You can adjust cookie settings in your browser, though some features may behave differently if cookies are disabled.
Data Retention Registration data stays on file while your account is open and for a period required by applicable state law after closure. Transaction records tied to PayPal, Venmo, or Play+ activity follow the same statutory timeline.
Your Rights and Requests You can ask us to confirm what data we hold, correct inaccuracies, or delete your account entirely. Deletion requests are processed after we verify your identity — a required step to protect your account from unauthorized removal.

Privacy Questions We Hear Most Often

If something about our privacy practices is not clear, these are the questions we get most often. If yours is not here, our live chat team can answer it directly.

We collect your name, email, date of birth, mailing address, and payment reference data from PayPal, Venmo, or Play+ transactions. We also log device type and session activity for security purposes.

No. We do not sell your personal information. Data is shared only with payment processors, identity-verification providers, and law-enforcement agencies when required by applicable state law.

Send a request through live chat or the support email found in your account dashboard. We will verify your identity and provide your data within 30 days of confirming the request.

Yes. Submit a deletion request via live chat or email support. After identity verification, we remove your account data — though some records are kept for the period required by state law.

We receive only transaction reference data from PayPal and Venmo — not your wallet password or full account number. That reference data is encrypted and stored in compliance with our security standards.

Yes, we use cookies for session management, payment-method memory, and usage analytics. You can manage or disable cookies in your browser settings, though login functionality may be affected.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.